Shipping & Returns
PLEASE CHECK THE PRODUCT DESCRIPTION OF YOUR PRODUCT TO CONFIRM WAIT TIME.
Currently, SET SAIL APPAREL only offers USPS Priority Mail Shipping. All orders placed on Friday after 2 P.M. will be processed the following Monday.
USPS PRIORITY. Delivers in 2 business days anywhere in the U.S. after processing, please check the product description for it's unique processing time.
ITEMS ARE NOT ELIGIBLE FOR REFUND. STORE CREDIT WILL BE ISSUED FOR ALL RETURNS. SET SAIL APPAREL does not offer a refund policy. Exchanges are absolutely understandable if item arrives damaged or a size needs to be changed.
To begin the exchange process, please email us at firstname.lastname@example.org with your order number. From here we will advise you of what your exchange options and instructions.
Style must remain unsoiled, unworn, unwashed and with tags still intact, including packaging. For all exchanges within USA, items must be returned within 7 business days from the date of purchase. All international exchange requests must be submitted within 21 days from the original shipping date.
When the return for exchange/store credit is approved you will receive a new invoice with order details or a store credit code that does not expire. In the unlikely instance that your piece is faulty, you have 30 days, from the date of purchase, to return your goods. Upon the return we will assess the fault.
SET SAIL APPAREL reserves the right to refuse, repair or replace your style. If your original item is no longer in stock, you will be issued store credit. SET SAIL APPAREL holds a no warranty policy.
All items to be exchanged must be returned in original condition, un-laundered, unworn, unused and with swing tags secure. SET SAIL APPAREL does not cover any return shipping costs. The return cost shall be incurred at your own expense.